Who touches your data, and where.
The complete list of third parties that process customer data on behalf of the SuiteMCP service. We give at least 14 days’ notice before adding or replacing one.
| Subprocessor | Purpose | Location |
|---|---|---|
| Anthropic, PBC | Model inference for Claude | United States |
| Hetzner Online GmbH | Hosting of the SuiteMCP service | European Union |
Two paths, two roles. When your team uses SuiteMCP through Claude, Anthropic is your Claude vendor under your Claude terms; SuiteMCP receives the tool calls Claude makes and answers them from your CRM. When you use the hosted chat in the SuiteMCP portal, SuiteMCP calls the model on your behalf and Anthropic is our subprocessor. Both cases are listed above so there is no ambiguity.
What is not on this list. Your SuiteCRM. It is yours, hosted where you host it, and SuiteMCP connects to it as the signed-in user. We keep no copy of its records.
Change notice. We publish changes here and email the technical contact on each account at least 14 days before a new subprocessor receives customer data. Objections go to security@sageteck.com.
Last updated September 2026. A signed Data Processing Addendum incorporating this list is available on request for paid plans.